The Mass Mailing tool is an effective way of distributing your survey link when you have access to the individual e-mail addresses for each survey recipient. Mass mailings are created right within the Project Dashboard for a given survey. We have outlined the benefits of using the tool, versus other administration options, for your reference.

If you choose to send the mailing through Campus Labs, this is the information that you will need to fill in:

1. E-mail text

2. E-mail subject line

3. E-mail "from" name (who you want it to appear to be from; can be a person, office, committee, etc.)

  • Please note: We do not allow special characters within this field such as commas, hyphens, etc. 

4. E-mail "reply-to" address (e-mail address that respondents will reply to)

5. E-mail addresses (you can copy and paste them in)

 

Steps for creating a mailing in the Mass Mailing module:

  1. Navigate to the Project Dashboard by clicking on the title of your project in the project listing.
  2. Click the bar entitled "Mass Mailings" to expand the module on the left side of the Project Dashboard.
  3. Click on "Manage" to be taken to a new page.
  4. Click on ''Create New Mailing'' button; instructions are provided on the next page in the middle of the screen.
  5. Once all of the information has been entered, click “Create” under the email text box. Please note that in order to insert the survey link, you will need to place your cursor where you would like the link to go and then hit the "Insert INSTRUCTIONS" button directly above the e-mail body. This will insert a placeholder for both the link and instructions for taking the survey.
  6. Once the page refreshes you can enter the e-mail addresses into the “To” field located in the “Details” box.
  7. Click on the “Preview” button on the left side of the screen to preview the e-mail and make any needed changes.
  8. Insert the approximate date and time (Eastern) that you would like the mailing to be sent (please note that this must be at least 10 minutes into the future) and click “Save” in the upper left hand corner.
  9. Once you have entered all the info listed above, click on the ““Finish” button.
  10. You will get a pop up message showing what your mailing will look like to those who receive the email, and it will also ask you to confirm that you are ready to send your mailing out at the scheduled time, You also have the option to send out the mailing right away if you choose. The blue alert at the bottom simply reminds you that mailings can only be taken once by each person you are sending it to, and to not send the mailing to a listserv (that is, each email must be listed individually and not in aggregate).

Steps for creating a reminder mailing in the Mass Mailing module:

  1. Navigate to the Project Dashboard by clicking on the title of your project in the project listing.
  2. Click the bar entitled "Mass Mailings" to expand the module on the left side of the Project Dashboard.
  3. Now that you are inside manage, check the box next to the first mass mailing that was sent and then click the “Create Reminder Mailing” button.
  4. You will be prompted to a page that has all the information filled out for the reminder. Simply hit “Create.” Your subject line, from name, and reply to address will be copied over.
  5. You will now be taken to a screen with all the editing tools needed to update this reminder.  Feel free to change the content a bit, so that respondents know it is a reminder.  Not that although all email addresses from the original mailing are copied over, you will not need to change any of the addresses as this will only be sent to those who have not yet entered data into the survey.

If you would like to edit your mailing after it is finalized but before it goes out, instructions can be found here.

Was this article helpful?
3 out of 3 found this helpful
Have more questions? Submit a request

Comments

Need More Help?

Additional Support

Powered by Zendesk